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"Task Balance" in
Four Secrets

"It's not enough to consider how you do things
and why you do them... you must also learn to see the world in
terms of what it is that you're actually doing."
Chapter 6
"Task Type Conflict is
not about whether you love or
hate the specific thing you are doing at the moment. It is about
whether that 'thing' represents too much of
a certain type of task for
you."
Chapter 7
"It seems inane to ask 'what am I doing?' This
should be the one question that we call can answer easily... [Yet] there
is more infor-mation in front of our noses than we realize, and more
hidden opp-ortunity to reduce work stress."
Chapter 6
"As a rule of thumb, when you find yourself
aggravated, frustrated, or restless because of a task that you have done
before without these negative feelings, the central issue is probably a
Task Type Conflict."
Chapter 7
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The Secret of Task Balance
Exercises
Each new perspective allows you to interpret what you see in a new
and useful way. New interpretations lead to new understanding, which
leads to new actions and ultimately new results. This is the only way
to permanently defeat job misery and to like work again.

If you are reading Four Secrets to Liking Your Work, you may
have tried some of the exercises in Chapters 6 and 7. These exercises
help you to build expertise with the perspective of Task Balance.
The same perspective can also be used by teams, to help allocate work
according to individual preference.
Try the following exercise with any team or group that works
together:
- Have each team member read the definitions of Task Type in
Four Secrets, pages 82-89.
- Have each team member choose one of the following three
selections for each of the task types in his or her daily
work:
I would like to do more of this type of work.
I would like to do less of this type of work.
I am satisfied with the amount of this type of work that I am
doing.
- Have each team member make a list of all of the tasks he or she
does in a "typical" day, and categorize each as one of the Task
Types.
- Meet as a group.
- First, compare notes from Step 2. Does everyone on the team want
more or less of the same task type, or do some people want to
increase what others want to reduce?
- If some people want to increase what others want to reduce, have
those people meet in pairs or small groups with their task lists.
See if they can find opportunities to "trade" with each other to get
closer to what they want.
- If everyone wants less of the same task types, then work
together to explore possible solutions. Here are two
suggestions:
Consider whether any
Task Type conversion strategies would help - see Four
Secrets, pages 96-97.
Consider whether it is possible to get external help with some of
the less desirable task types.
Why this works: This exercise will help your team begin to
discuss and negotiate tasks in terms of Task Type, an important first
step in achieving better Task Balance at the group level. It also
may provide the opportunity for simple win/win trades between team
members.
Why it may not be enough: When someone is overloaded with a
certain type of task, he or she may feel compelled to delegate ALL of
the work of that type because of the feelings of frustration. In
reality, only a small adjustment may be needed. By investing in a
more sophisticated measurement of task type - one that includes
preference, current actual, and job optimal - a team can make this
process much more effective. (Learn more...)

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